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Learn to tackle tough transmission issues
NACE Automechanika 2017 in Chicago is truly an international event, with vendors and exhibitors from all over the world participating in a trade show that covers all segments of the automotive industry with a focus on the grassroots members – the technicians, shop owners and educators. Coupled with the trade show is a selection of training events; some offered for a fee, and others offered at no cost to the attendees. Read more.
Defuse the ticking time bomb of open recalls
It was November 7, 2014 when The New York Times published a shocking article that revealed exactly how unsafe our roads are. The subject? Takata's airbag recall crisis. Called "the largest and most complex safety recall in US history," it affected vehicles made by 19 automakers and 85 million American airbags. Major companies, from Honda to Mercedes-Benz, were forced to issue recalls for their vehicles. And, although the problem started 3 years ago, it's tripled in size over the past year. Read more.
How insurers are responding to vehicle tech and repairability challenges
The MSO Symposium is the premier executive event for the collision repair industry. The 6th annual event, co-located with NACE Automechanika in Chicago, takes place on Wednesday, July 26 at the Hyatt Regency McCormick Place. Be sure to reserve your spot at this exclusive event as soon as possible, as this is a limited seating and a quick-to-sell-out event. Read more.
Share Your Photos, Win Great Prizes
As editors of Motor Age, ABRN and Aftermarket Business World, our Commitment to Training is ramping up. Now is your opportunity to show us your commitment to your profession, your customers and your training for an opportunity at great prizes!
It’s easy to show off how you represent yourself. You could win and earn up to $100 in free Motor Age Training products in our “Represent Yourself” contest.*
To enter, post in the Auto Pro Network a photo, blog or video of you representing yourself as an automotive professional and tag it 'Represent Yourself' in the tag section at the bottom of the posting page. Additionally, you must complete this form to be entered in the contest.
The Automotive Group staff of Motor Age, ABRN and Aftermarket Business World will choose three winners for great prizes. You have from June 1 through Aug. 5 to post your photo, blog or video.* So how can you... Read More
Confirming repair quality, accuracy ensures safety for drivers
Our industry at times suffers from a poor consumer image. We don’t like to admit it and everyone thinks their work is good. But the reality is we have some shops doing a less-than-quality repair.
While some shops love post-repair inspections, other shops dread them. They can be done in-house for quality control, throughout the repair process, or after the vehicle is back in the owner’s hand, often by a third party. Read more.
More power to auto parts counter people will help block Amazon
If employees in auto parts stores could have it their way, would they vote Amazon out of the marketplace? Scores of counter people who serve on the frontlines – selling product directly to do-it-yourselfers and service repair shops – are at risk of being replaced by e-commerce technologies. Self-reinvention to update the role of counter people by combining relevant tools and social skills is the smartest offense to ensure that Amazon doesn’t gain the upper hand.
Breaking bad aftermarket myths: Reconnecting price to profit to culture
Too many companies are shortchanging their profit potential by incorrectly pricing their products and services. Rafi Mohammed, author of The 1% Windfall, proposes an alternative to mark-ups, price matches and margin holds. By setting prices relative to what consumers value, not off cost, companies are better positioned to generate windfall profits for the long run. Read more.
Are you guilty of believing any of these pricing myths? Let us know in the comments!
The connected car meets the Internet of Things
The car is considered the next important computing platform, as more connected vehicle technology makes its way into the market. Consumers want to be able to connect their vehicles and smartphones, and technology vendors are now looking for ways to better integrate vehicles into the burgeoning Internet of Things (IoT).
How to sell auto parts effectively on online marketplaces
Auto parts retailers have more selling platforms today than ever before. Most turn to Amazon and eBay Motors, but there's also Sears.com, Newegg and smaller retailer-operated marketplaces. Still, selling on marketplaces is not that easy. Setting up an online presence takes time, effort and capital, especially when competing with many retailers. It takes hard work to get your products visible and attract buyers.
Steel Market Development Institute updates Bar Steel Fatigue database
The Long Products Market Development Group (LPMDG) of the Steel Market Development Institute (SMDI), announced the sixth update of its online Bar Steel Fatigue Database. The total publically available grade/process combinations are now at 164 iterations, which can be found online at the Bar Steel Fatigue Database. SMDI is a business unit of the American Iron and Steel Institute (AISI).
Photo-based estimating, claims app clears service way for insurer
Snapsheet, the auto-insurance industry’s largest provider of virtual claims solutions, comments on Allstate Insurance Company’s commitment to improved customer service through the use of technology with plans to close drive-in estimating facilities in favor of their proprietary mobile claims settlement.
How a dedicated and loyal team stepped up to make a difference.
I'm so grateful to Jerry Holcom, owner of S & S Service in Kansas City, MO, for sharing his life's experiences and challenges. There is a bit of deep emotion here when you hear Jerry talk about his issues and the positive outcomes as a result of a team pulling together to make a difference. LISTEN HERE.
Jerry talks openly about life’s lessons in this very powerful episode. This English major turned technician and shop owner, shares his most important business experiences, his challenges along the way and how grateful he is to his team. A self-professed micro manager that runs a dog friendly shop used a Tandy computer in the 80’s to track his business; needless to say he was an early adopter! Jerry, an ASE Master Tech, has been recognized for his accomplishes by top industry organizations.; see the show notes page for a summary. Listen.