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What happens when you put your people and customers first?
Frank Scandura of Frank’s European in Las Vegas Nevada was fortunate to make the transition from technician to service writer to entrepreneur. Many service professionals never find the degree of success that Frank has achieved, without the transition from working in your business to working on it. Listen Here.
Frank credits reading the E-Myth by Michael Gerber among the many choices he made to put him on the right path to sustainable success. His company mission, posted on a wall in his waiting room, spells out his commitment to his customers.
Frank shares his passion for his customer and team, and the many ways he leads this strong organization. This interview is filled with influential insights, trend and best practices.
Frank is also a business coach for Elite Worldwide and a senior digital shop adviser and trainer for AutoVitals. Frank Scandura is also on the Import Car Magazine editorial board.
Succession Planning. A Business Requirement.
An informative discussion on planning for the eventual sale of your business. This discussion is between two professional service entrepreneurs, Joe Sevart and Judy Walter, who are in different stages of their succession plans. Watch Video above or Listen to AudioHERE.
They are joined with succession planning professional Bob Ward, President of Wardden LLC. Bob says “Every business is eventually sold, but how? Most commonly, companies simply close their doors, sell the assets at auction, and are quickly forgotten because, the owner didn’t plan for their business to operate without them. That’s the unfortunate truth.”
In this round-table learn that having pristine financial statements is important; selling or not. Appreciate how much weight a buyer puts on stability and experience in your team. Discover that trust between members of the facilitation team, the buyers and sellers is critically important. Learn that building a perpetual business, one that succeeds yourself and can run without you, is the strongest way to succession planning.
KGM Joins Advanced Measurement System as New Distributor
Advanced Measurement Systems, Inc is pleased to announce the addition of KGM Equipment to the AMS Distributor network. Serving Massachusetts, Rhode Island, Connecticut and New Hampshire for over ten years, KGM specializes in body shop and automotive industrial equipment.
“AMS has limited protected territories available, so we were very happy to add KGM to our network,” says Bill Mitchusson, Sales Manager for AMS. “Their expertise in Frame and Measuring equipment makes them a perfect addition!”
Latest innovation from AMS is SPECTRETM - a cordless Bluetooth laser measuring system that can actually certify your measurement accuracy! Spectre™ is the first battery operated laser measurement system in history, eliminating cables and providing unprecedented versatility. Small, powerful and portable, Spectre™ can be easily used from two-post estimating through blueprinting and repairs.
Share Your Photos, Win Great Prizes
As editors of Motor Age, ABRN and Aftermarket Business World, our Commitment to Training is ramping up. Now is your opportunity to show us your commitment to your profession, your customers and your training for an opportunity at great prizes!
It’s easy to show off how you represent yourself. You could win and earn up to $100 in free Motor Age Training products in our “Represent Yourself” contest.*
To enter, post in the Auto Pro Network a photo, blog or video of you representing yourself as an automotive professional and tag it 'Represent Yourself' in the tag section at the bottom of the posting page. Additionally, you must complete this form to be entered in the contest.
The Automotive Group staff of Motor Age, ABRN and Aftermarket Business World will choose three winners for great prizes. You have from June 1 through Aug. 5 to post your photo, blog or video.* So how can you... Read More
Service King teammates spread hope to 10-year-old battling Muscular Dystrophy
Wishes do come true. That sentiment rang true for a very special 10-year-old Dallas-Fort Worth boy battling Muscular Dystrophy this month, thanks to the support from more than 6,000 Service King Collision Repair Centers teammates.
The company, in continued celebration of its 40th Anniversary, is sending Usher and his entire family to Atlantis following a united partnership with Make-A-Wish North Texas. The Atlantis trip is a lifelong dream of Usher, who's desire is to one day become a scientist and help spread awareness of Muscular Dystrophy – a rare genetic disorder with no current cure characterized by progressive muscular degeneration and weakness.
Service King teammates from across the country submitted individualized photos and messages of hope to Usher and his family throughout the campaign. Each submission represented a donation on behalf of Service King towards granting Usher’s wish.
As part of Service King’s 40th Anniversary, the company has also supported the National Breast Cancer Foundation through a national billboard campaign and also set a National Auto Body Council record by donating more than 40 vehicles to families across the country through The Great American Recycled Rides Giveaway.
Sung Kang to unveil latest passion modification at 2016 SEMA Show
Through “Project Underdog,” actor and car enthusiast Sung Kang partnered with Shell, featuring Pennzoil, SEMA and a team of aspiring young automotive technicians from Alhambra, CA to work together on the transformation of a 1972 Ford Maverick that will make its debut at this year’s SEMA Show.
The unveiling will take place Tuesday, November 1st from 2:30-2:50pm at Shell Pioneering Performance booth #60005, which is outside of the Las Vegas Convention Center.
The Maverick, according to Sung, is a commonly overlooked and undervalued car (hence, “Project Underdog”). Over the last few months, Sung Kang and his three student protégés have reimagined this classic at the SEMA Garage in Diamond Bar, CA to be showroom-ready for this special unveil.
Inspired by his own childhood mentor, “Fast and Furious” actor Sung Kang created “Project Underdog” as an innovative approach to mentor students that have a passion for cars and automotive technology. Sung Kang oversaw the project while students worked hand-in-hand with industry veterans to restore and completely rebuild the Maverick. In addition to the unveiling at SEMA, the vehicle will be auctioned off to raise money for the SEMA Memorial Scholarship Foundation, which provides financial support to students pursuing careers in the automotive industry. You can catch up on the steps they took here: https://youtu.be/vL1-zMOfoW0
Are you in search of you full potential? Here is a way to find it.
Rodger Bland is a lifelong pursuer of his full potential. For the past twenty years he has dedicated a large part of his life’s energy towards the study of success. He’s learned that even the most successful among us, seldom if ever, realize their true full potential in life. Listen Here.
Learn about the five key principles from his ‘What’s Working’ studies. Rodger found that the top people and companies have these five traits. Attitude, Vision/Planning/Goal Setting, Processes/Systems, Hiring, and are People of Actions.
Hear Rodger discuss them and hear about his latest research and seminar highlights on ‘Successful Thinking: Awakening to Mindfulness’.
MAM customers benefit from BI with Phocas
For automotive businesses, the ability to track and drill into your live data offers an unparalleled advantage over competitors. However, many businesses struggle to access the data sitting in their internal systems.
Strategy& (PwC) explained that despite the automotive industry enjoying a period of relatively strong growth and profitability, there are still considerable uncertainties about the future. “The most immediate challenge is the unevenness of the global markets,” the report found. For suppliers, this means it’s important to invest in data management to be able to “evaluate the opportunities in expanding their manufacturing footprint.”
Here at Phocas, we have over 200 automotive customers globally using business intelligence (BI) to unlock the data they have sitting in their internal systems. In 2015, MAM Software partnered with Phocas to offer customers more reporting power and deeper insights from their data. And best of all, the customers seem pretty happy about it.
Click here to read more about some of the success stories
How a dedicated and loyal team stepped up to make a difference.
I'm so grateful to Jerry Holcom, owner of S & S Service in Kansas City, MO, for sharing his life's experiences and challenges. There is a bit of deep emotion here when you hear Jerry talk about his issues and the positive outcomes as a result of a team pulling together to make a difference. LISTEN HERE.
Jerry talks openly about life’s lessons in this very powerful episode. This English major turned technician and shop owner, shares his most important business experiences, his challenges along the way and how grateful he is to his team. A self-professed micro manager that runs a dog friendly shop used a Tandy computer in the 80’s to track his business; needless to say he was an early adopter! Jerry, an ASE Master Tech, has been recognized for his accomplishes by top industry organizations.; see the show notes page for a summary. Listen.