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Podcast: Lessons I Learned When I Sold My Shop

Three former shop owners tell their story on selling their business. LISTEN HERE.
 
With Margie van Lierop, Formerly of Beach Cities Garage in Laguna Hills, CA; Scott ‘Gonzo’ Weaver formerly of Superior Auto Electric, Tulsa, OK (You also know Scott from Gonzo’s Tool Box) and Dave Winters formerly of Swedish Automotive in Seattle, WA, share their experience.
 
Among the talking points, confidentiality, transparent and normalized profit and loss statement, valuation, business broker, asset values, being a landlord and eventual tax liability, among others.

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Find A Blue Print For Finding Success If You Are Going To Open An Automotive Repair Shop

There is some secret Sause shared here including the most important question you need to answer, setting up your spending plan, how important location is and the need to know the demographics of that local community. Is the income level such that money can be spent on vehicle service and maintenance?  LISTEN HERE.
 
We talk financial, (knowing your numbers) debt, cash flow. All very important parts of a CEO’s responsibility. Many great technicians, who are unemployable, strive to start their own business because they want to do things their way. Most find out that it is not an easy task. There are responsibilities beyond financial and cash flow like, marketing, the tax man, HR laws and that is just the tip of the iceberg.
 
This panel does a great job of explaining the challenges you’ll need to deal with so you can find your successes sooner rather than later. It is a slow process, but success shouldn’t take years to achieve.

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Podcast: Finding The Right Business Coach

This round-table of successful service professionals credits a business coach or consultant for their success. This Town Hall Academy panel is in agreement on the steps you must weigh when considering hiring a business coach or consultant. LISTEN HERE.
 
Be prepared to put your pride on the shelf and learn how to grow your business to new heights. The coach will work with you to identify your problems with profitability, productivity, training, marketing, pricing labor and parts among others.
 
You will learn how to spot problem areas and find ways to fix them on your own. Business coaches/consultants help business owners develop skills to become self-reliant. And accountability to your goals is the secret sauce. 

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PODCAST: Discussion from Three Aftermarket Technicians and a Tech Who Left the Industry

As usual, these guys brought their opinionated selves to the interview, yet spoke from the heart about topics they are passionate about. Some no holds barred discussion points. There are times where there is no sugar coating and that is good to embrace all sides of an issue. LISTEN HERE.
 
Matt Fanslow, Bob Heipp, Peter Landry and Tom Myers openly discuss some very hot and touchy subjects that affect all aftermarketer’s.
 
Just a few of the topics we discussed, shops charging for diagnostic time, opinions on social media, a discussion on augmented reality. They discuss that techs need to help the business owner make money, and therefore owners should share in the wealth. We talk about shop owners training their top and best-vested technicians and also talk pay and benefits.

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Karen Cover

Karen Cover Jan 11    Article


UBM

2018 Federated-KOI Cavalcade of Customs features service tech, body shop training

The annual KOI Auto Parts-Federated Cavalcade of Customs has become one of the nation’s top training expos for professional service technicians. Scheduled for Jan. 5-7 at the Duke Energy Convention Center in Cincinnati, it is the 58th annual Cavalcade show. Read more.

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Karen Cover

Karen Cover Jan 11    Article


UBM

Bosch, ASA partner for advanced collision & diagnostic training webinar series

ASA and Bosch will collaborate on a new diagnostics training series in 2018, covering major repair topics facing collision and mechanical shops. The series will cover diagnostic tool selection, pre/post scanning, module reprogramming, advanced driver-assist systems (ADAS) recalibration and more. Learn the details here.

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Peter Meier

Peter Meier Jan 10    Article

Community Member

December Winner!

Congratulations to Pedro L. Rivera Negron, owner of Check Engine Service in Puerto Rico! He's our December ASE Question of the Month winner!

Pedro's name was drawn at random from the list of everyone who entered our January contest, and he'll be awarded a collectible diecast from our sponsor, Federated Auto Parts.

You could be our next winner. Just take the January test and then click on the link to enter your name for our next drawing. It really is that simple, and who knows - you may learn something in the process!

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Karen Cover

Karen Cover Jan 10    Article


UBM

The driving force of clean hands

Certain substances in the automotive industry can build up in the body and become hazardous to our health.

Click here to learn more.

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Podcast: How To Sell Diagnostics at a Profit?

This is not an easy question to answer. Service professionals must be paid for their expertise because the cost of doing diagnostics is the most expensive service you have in your building. LISTEN HERE.
 
It is time to move from diagnostics to testing and analyzing. Every shop needs to build a premium product around testing and analyzing. You need to be known as the ‘we can fix anything right the first time shop’. Your motto: “We have the best technicians.” Your shops testing and analyzing skills is the premium product you sell and are known for in your marketplace. No need to go anywhere else. We do the research, test, analyze and discover what is wrong. We present the solution then you decide.
 
Marketing this premium product requires a strong testing/analyzing process that both the service advisor and technician are totally in agreement with. The benefits allow the SA to confidently sell testing and analyzing.
 
The diagnostician knows that the SA will sell the value and benefits to the customer because the process dictates the work to be done. A very strong discussion and powerful take-a-ways that will arrest the black hole in your business of profitable diagnostic time.

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Karen Cover

Karen Cover Jan 09    Article


UBM

Program Distribution Groups report 2017 progress, achievements

To better serve its customers, the entire professional network at Advance – including Advance Professional, Carquest, Worldpac and Autopart International – was brought under the common leadership of Bob Cushing, executive VP, Professional at Advance. Under his leadership, the professional enterprise has implemented programs to offer shops more access to the parts, services and solutions they need to grow their business. Read more.

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