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2016 Byrl Shoemaker ASE Industry Education Alliance: Instructor of the Year, survived many

Marlo Miranda automotive technology teacher at Forsyth Central High School, Cumming, GA, was honored at the ASE Fall Board of Governors meeting in November 2016 with the Byrl Shoemaker ASE Industry Education Alliance: Instructor of the Year honor. LISTEN HERE.

Marlo Miranda has a very formidable story. It wasn’t easy growing up in New York City. He shares his story of survivor-ship through the mentoring of his automotive technology shop teacher. This molded Marlo to this day as he brings to his students the value of having someone believe in you.

Marlo is an important role model in our industry and has a strong passion to mold our future technicians. He also earned honors as the Forsyth Central HS Teacher of the Year 2015 and the Forsyth County Schools District Teacher of The Year 2015. A must listen; very moving story.

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Peter Meier

Peter Meier Jan 19    Article

Community Member

Motor Age How2 #3: Using AC Coupling On Your Scope

Hooray! We finally get to capture a REAL voltage trace on our scope! And on top of that, we'll learn how to use AC coupling to eliminate the DC component to actually test the alternator's diode assembly.

Be sure and SUBSCRIBE to our channel so you'll be the first to know when new information is available!

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Greg Miller

Greg Miller Jan 18    Article

Community Member

U.S. Communities Selects Advance Auto Parts as Exclusive Automotive Parts Provider

Advance Auto Parts, a leading automotive aftermarket parts provider in North America, serving both professional installer and do-it-yourself customers, has been selected as the exclusive automotive parts and accessories supplier to the U.S. Communities Government Purchasing Alliance, representatives from both organizations announced today. The partnership between Advance and U.S. Communities will extend through December 2019.

U.S. Communities is the only government purchasing cooperative organization created by public agencies for public agencies, helping secure more than $2 billion in products and services for participating agencies each year. Through their partnership with Advance, U.S. Communities will ensure that more than 55,000 participating government, education, and nonprofit entities throughout the United States receive access to quality automotive products and services, offered at fair prices.

U.S. Communities participating agencies are eligible for special pricing on parts and accessories for fleet vehicles, as well as more than 600,000 parts available from Advance for light, medium and heavy duty cars and trucks. Advance will offer technician training programs, and partner with participating agencies on online parts ordering and customized inventory management solutions. Parts are available from Advance, Carquest and AI. For more information, visit www.uscommunities.org

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Rebecca Ledbetter

Rebecca Ledbetter Jan 17    Article

Community Member

Transmission Repair Tips – Why Are Transmissions So Expensive?

No doubt about it: auto repairs have gotten expensive and automatic transmissions are no exception.

But don’t get the wrong idea; no one’s getting rich fixing your transmission.

The parts make up a sizeable portion of the bill.

They include all the normal wearing items, such as the clutches, gaskets, and seals.

And today’s transmissions consist of thousands of individual parts, in dozens of subsystems.

Even the tiniest broken spring or damaged check valve can cause a transmission to melt down into a pile of scrap metal.

The transmission physicians at your local Cottman Transmission and Total Auto Care center spend hours combing through each component to make sure your transmission works right and keeps working for years to come.

What’s more, when you bring your transmission problem to your nearby Cottman center, you can be sure you’ll never pay for a transmission unless you really need one.

Because, at Cottman, that’s what we do.

For more information visit www.cottman.com or call 1-855-526-8862

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Rebecca Ledbetter

Rebecca Ledbetter Jan 17    Article

Community Member

Transmission Repair Tips – Value Of A 10 Day Recheck

You just had your transmission rebuilt and it seems to be working fine but the shop wants you to bring it back for a 10-day recheck.

Don’t worry, there’s no problem.

The 10-day recheck is a valuable part of the rebuild procedure.

It gives the technicians a chance to look for any minor issues that you wouldn’t notice under normal driving conditions.

And, if they find something wrong, like a slight leak or a slipped adjustment they can take care of it now, while it’s still a minor situation.

The transmission physicians at your local Cottman Transmission and Total Auto Care center know just what to look for to make sure your rebuilt transmission is working right, and to keep it working for years to come.

Because, at Cottman, that’s what we do.

For more information visit www.cottman.com or call 1-855-526-8862

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A strong Dealer Alternative Strategy for this BMW/MINI Service Professional

Parker Davis, President of Broad Stroke Associates has been a BMW specialist for the last ten years. He been in the industry for eighteen years and started Broad Stroke to offer his customers a strong dealer alternative. LISTEN HERE.

Parker shares his strategy in customer service, training, and the ARO results of implementing his digital vehicle inspection program. Parker sees more specialization in the industry with more shops working on specific platforms. He explains how shops will evolve to be specialists.

Davis is a fixer by nature but understands that he must work on his business instead of in it and has created a daily discipline to keep him focused and on track with his business goals.

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Forum Discussion On Resolutions 2017

Barry Barrett, Bill Nalu, Jerry Kubitsky and Joe Hanson with Carm Capriotto on this Town Hall LIVE Replay on Resolutions 2017. Discussions on setting goals and keeping them.

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Karen Cover

Karen Cover Jan 13    Article


UBM

Life on the front lines with G. Jerry Truglia

Sometimes vehicle owners don’t understand the importance of engine oil and only look at price when they need their oil changed. I am sure we have all come across a customer who has purchased or worse yet leased a vehicle that they really can’t afford. This vehicle owner is always looking for a bargain that in the long run will get them into trouble. We recently had one such customer that gave his 2002 Lexus GS300 to his son. He had changed the oil about every 7000 miles at a tire shop that used the wrong oil grade and a cheap overseas oil filter. In fact, when the vehicle owner went to the tire shop with the Malfunction Indicator Lamp (MIL) illuminated, they told him they didn’t repair engine drivability problems and just proceeded to clear the codes.

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Do you understand the logical progression of software tools and systems in your company?

Keeping up with technology improvements and enhancements is an important strategy for any shop owner. Chris Cloutier has created an infographic that maps the implementation and process of a technology driven service shop. LISTEN HERE.

Chris created shoptechnologytimeline.com to help shop owners understand the process, stages and options available for shop owners. The timeline helps create an implementation strategy so that every shop keeps up with technology advancements and critical levels of customer interaction and connection.

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Peter Meier

Peter Meier Jan 12    Article

Community Member

Motor Age How2 #2: Using Your Scope's Time And Voltage Settings

In this second installment of the recently revived "How2" training series, Pete shows you how to use the time and voltage settings on your scope to get a single screen capture you can work with. The goal of this series is to help every tech new to scopes get comfortable in capturing their first waveforms, no matter which scope they own.

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