The procedure is simple: You bring your car to your local Cottman Transmission and Total Auto Care center. They perform a TransCheck 21 Plus Inspection, which includes checking your transmission’s fluid, looking for leaks, examining its performance, and looking for any computer system trouble codes that could indicate a problem.... Read More
Service and Repair
AutoPro Network How-To Instructions
Oct 21, 2017 – National Check Your Transmission Day
Having a Guru Without Adding to Your Staff
Imagine having the ability to have a technical problem-solving guru hunched over the computer keyboard in the back room, entering all of the repair problems you or other techs are experiencing on vehicles and scouring the internet for answers.
This man is up to that challenge!
OK, so maybe it’s not exactly him serving as a guru in your back room, but there are many gurus on your side on the internet, and you don’t have to go far to find them.
Eric Girard, a shop owner in North Carolina, spends time both under the hood and over the keyboard. The extensive knowledge that he has compiled over the years has allowed him to answer questions nearly before they are asked. When a technician posts his or her concerns, queries and questions in the SureTrack Community, it’s a good bet that Girard will be one of the first to answer the question.
Girard is an expert in the automotive repair game, and has contributed hundreds of answers, scenarios and other information in the SureTrack Community, part of the ProDemand auto repair software from Mitchell 1. The Community is a crowd-sourced forum for technicians with real-world problems, solutions and fixes. Like Girard, who is a mainstay in the Community, members are technicians, service wri... Read More
Electronic torque wrench
The Matco Tools 3/8" Drive Flex Head Electronic Torque Wrench 10-100 Ft. Lbs. with Angle, No. ETWB100FKA, offers a sealed ratchet head for better performance and the flex head design provides added access and control in tight spaces. The angle measurement eliminates the need for angle meters for applications specified by manufacturers. Featuring 100% steel body construction, it offers a non-slip, comfort grip and the flared handle provides a secure hold. With nine preset modes, it is fully programmable to get the job done faster. Additionally, there are four torque alert modes including a LCD display, dual progressive LEDs, an audio alert and vibration.
To learn more, click here.
Do You Need a Quick New Idea That Will Give You a Competitive Edge?
When your business is running at top performance, you look back and realize all the hard work it took to get there. It takes years to become an overnight success! You got there by making big improvements early on and now you are making small tweaks that continue to build your differentiation in the marketplace.
In a recent Town Hall Academy, we provided tips and ideas that would give your shop an edge. There are many simple, tried and true ideas that shop owners have implemented that will continue to build your business into the preferred service center in your community.
Many of the ideas shared on the Academy focus on the customer experience. No argument that clean restrooms are a must but women’s toiletries and super clean, ala the Ritz, would be creating differentiation to a new level. Smartphone charging stations for your customers and fresh baked cookies make your shop the talk of the town.
Becoming a certified child seat installer, offering free car washes, wiping off the dash and cleaning windows are opportunities that will create loyalty from these unexpected services.
This Academy has twenty-one tips on getting you an edge. Warning, don’t just listen to them without a commitment to take at least one idea and implement it. You’ll create a trend of differentiation that your people will help continue.
Find a key idea and implem... Read More
Your Chance to Chat with Mitchell 1’s Ben Johnson
Want some one-on-one time with a leading expert on automotive repair and auto shop management software who can help you – and other technicians – get a leg up?
While it might not be one-on-one exactly, join us for a Facebook Live event with Ben Johnson, director of product management for Mitchell 1. This exclusive event is your chance to talk with Johnson and learn about ways you can simplify your search for repair information online as well as gain insight into some of the powerful diagnostic features in ProDemand. Ben will outline some tips and vision into best practices for finding quality, accurate information quickly, especially when diagnosing multiple trouble codes. Plus, he will answer your questions during the event.
To join the event, just log onto Facebook at 7:30 p.m. ET on Tuesday, Oct. 17, and go to the Motor Age page. From there, it’s easy! Simply watch the live video playing and enter any question or comment you have in the comments section. Additionally, you can join the preferred guest list here to download a calendar reminder for the event.
Even better is that when youRead More
Snap-on, Gateway Technical College partner with WorkingNation on national campaign
Snap-on and Gateway Technical College partnered with WorkingNation, a new national campaign dedicated to helping Americans prepare for a rapidly changing labor market. WorkingNation has created a mini-documentary video about the the state-of-the-art Horizon Center for Transportation Technology in Kenosha, Wisc. The facility is producing graduates with Snap-on and Fiat Chrysler Automobiles certifications, making them valuable candidates for the job market. The video is being released as an episode in a series called “Do Something Awesome.” The “Do Something Awesome” series profiles solutions-focused programs across the country that are helping to create a workforce that is FutureProof (preparing workers and students for the impending jobs crisis).
Prestone announces partnership with the Peterson Automotive Museum
Prestone Products Corporation, the leader in underhood chemicals, and the Petersen Automotive Museum announced today a partnership that elevates the 90-year-old Prestone brand as an American and automotive cultural icon. One of the world’s greatest automotive museums will play host to multiple Prestone events throughout the year.
In conjunction with Prestone’s 90th anniversary, the museum launched a unique exhibit on “The History of the Radiator,” which opened October 1, 2017. The exhibit features memorabilia from Prestone’s rich historical archives showcasing the history of liquid cooled automobiles as well as how radiators have influenced vehicle design and the history of the service station. Prestone’s leadership in quality antifreeze products are shown within the display, located on the History Floor of the museum.
“This partnership is a great fit as we commemorate nearly a century of providing products that lead the industry with innovative technologies to keep vehicles in optimal condition,” said Steven Clancy, President of Prestone Products Corporation. “We saw great value in partnering with The Petersen Automotive Museum as our passions for automobiles align. We look forward to sharing the evolution of Prestone’s products for people to learn about and enjoy.”
The Petersen Automotive Museum will also play an essential role in Pres... Read More
Do You Have a Sales Culture or an Automotive Culture at Your Service Counter?
North Carolina Tech Wins Our September Prize!
Congratulations to Daniel Aldrich of Cornelius, North Carolina! His name was drawn at random from the dozens who entered our September "ASE Question of the Month" contest, sponsored by Federated Auto Parts.
September's question was:
Technician A and Technician B are discussing the possible causes for a rough idle on a BMW inline six-cylinder engine equipped with first generation Valvetronic system. Technician A says the rough idle could be caused by excessive wear between the intermediate lever and eccentric shaft, resulting in a variance among the intake valve openings at idle. Technician B says that this concern can be verified by using the scan tool to command the system to adjust valve opening and looking for the idle to improve. Who is correct?
- Technician A
- Technician B
- Both A and B
- Neither A nor B
The question was based on an article authored by Scot Manna, appearing in the September issue. You can read the article here:
Federated will be sending Daniel a collectible diecast he c... Read More
Raybestos ‘53 Chevy pickup rendering revealed
The wait is over. The rendering of the Raybestos® 1953 Chevrolet® pickup truck has been unveiled and is available for viewing at www.raybestosbuild.com. Raybestos has partnered with the legendary Jeff Schwartz and his team at Schwartz Performance to restore this iconic vehicle to its original grandeur.
“We have received so many questions about our newest build project so we are thrilled to share a glimpse of how the Raybestos ’53 Chevy pickup will look when it is complete,” said Kristin Grons, marketing manager, Brake Parts Inc. “This is the third time Raybestos and Schwartz Performance have teamed up to create a one-of-a-kind classic. Based on the quality parts and expert workmanship that went into the other vehicles, we know the Raybestos ‘53 Chevy pickup will be a true masterpiece.”
Painted in an elegant metallic red, the fully restored 1953 Chevy truck features an off-the-shelf performance disc brake upgrade package using Raybestos components and Raybestos Truck & Medium Duty specialty disc brake pads. In addition, Schwartz Performance has installed its famous bolt-in “G-Machine” chassis and industry-leading suppliers are providing top quality parts and equipment for the build.
To follow the progress of the Raybestos ’53 Chevy pickup, including photos and videos of the restoration s... Read More