Shop Owners

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How to Replace a Leaking Rear Axle Seal

SKF teams up with Bogi Lateiner, from Bogi's Garage, to demonstrate how to fix a leaking oil seal. She replaces the rear seal of a 2016 GMC Denali HD 3500 truck with an SKF oil seal and gives bonus tips on how to safely work on a large vehicle. 

 

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SC MEDIA

SC MEDIA Feb 02    Article

Community Member

PAY LESS & NEVER WORRY AGAIN ABOUT YOUR MEASUREMENTS WITH AMS!

ADVANCED MEASUREMENT SYSTEMS is the collision repair industry's leading innovator, specializing in laser measurement systems. Our systems can even certify the accuracy of every measure! 

Now YOU choose which model works best for your shop! From our established best in the industry, ECLIPSE,™ (seen on GRAVEYARD CARZ), with red laser smart targets, 3D Graphics and 32’ range to our new  - SPECTRE™ -  with a first - certified measurement results! As seen on MOTORHEAD GARAGESPECTRE™ has 3D graphics, passive targets, and features a cordless, single line green laser scanner, Bluetooth compatibility, and an extended 40 foot range. 

Why pay more for less? Both systems offer self-calibration 4X/second, measurement certification, and list prices lower than the competition. 423-781-7163 / WWW.AMS-LASER.COM

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Podcast: Lessons I Learned When I Sold My Shop

Three former shop owners tell their story on selling their business. LISTEN HERE.
 
With Margie van Lierop, Formerly of Beach Cities Garage in Laguna Hills, CA; Scott ‘Gonzo’ Weaver formerly of Superior Auto Electric, Tulsa, OK (You also know Scott from Gonzo’s Tool Box) and Dave Winters formerly of Swedish Automotive in Seattle, WA, share their experience.
 
Among the talking points, confidentiality, transparent and normalized profit and loss statement, valuation, business broker, asset values, being a landlord and eventual tax liability, among others.

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Find A Blue Print For Finding Success If You Are Going To Open An Automotive Repair Shop

There is some secret Sause shared here including the most important question you need to answer, setting up your spending plan, how important location is and the need to know the demographics of that local community. Is the income level such that money can be spent on vehicle service and maintenance?  LISTEN HERE.
 
We talk financial, (knowing your numbers) debt, cash flow. All very important parts of a CEO’s responsibility. Many great technicians, who are unemployable, strive to start their own business because they want to do things their way. Most find out that it is not an easy task. There are responsibilities beyond financial and cash flow like, marketing, the tax man, HR laws and that is just the tip of the iceberg.
 
This panel does a great job of explaining the challenges you’ll need to deal with so you can find your successes sooner rather than later. It is a slow process, but success shouldn’t take years to achieve.

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Podcast: Finding The Right Business Coach

This round-table of successful service professionals credits a business coach or consultant for their success. This Town Hall Academy panel is in agreement on the steps you must weigh when considering hiring a business coach or consultant. LISTEN HERE.
 
Be prepared to put your pride on the shelf and learn how to grow your business to new heights. The coach will work with you to identify your problems with profitability, productivity, training, marketing, pricing labor and parts among others.
 
You will learn how to spot problem areas and find ways to fix them on your own. Business coaches/consultants help business owners develop skills to become self-reliant. And accountability to your goals is the secret sauce. 

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PODCAST: Discussion from Three Aftermarket Technicians and a Tech Who Left the Industry

As usual, these guys brought their opinionated selves to the interview, yet spoke from the heart about topics they are passionate about. Some no holds barred discussion points. There are times where there is no sugar coating and that is good to embrace all sides of an issue. LISTEN HERE.
 
Matt Fanslow, Bob Heipp, Peter Landry and Tom Myers openly discuss some very hot and touchy subjects that affect all aftermarketer’s.
 
Just a few of the topics we discussed, shops charging for diagnostic time, opinions on social media, a discussion on augmented reality. They discuss that techs need to help the business owner make money, and therefore owners should share in the wealth. We talk about shop owners training their top and best-vested technicians and also talk pay and benefits.

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Peter Meier

Peter Meier Jan 10    Article

Community Member

December Winner!

Congratulations to Pedro L. Rivera Negron, owner of Check Engine Service in Puerto Rico! He's our December ASE Question of the Month winner!

Pedro's name was drawn at random from the list of everyone who entered our January contest, and he'll be awarded a collectible diecast from our sponsor, Federated Auto Parts.

You could be our next winner. Just take the January test and then click on the link to enter your name for our next drawing. It really is that simple, and who knows - you may learn something in the process!

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Podcast: How To Sell Diagnostics at a Profit?

This is not an easy question to answer. Service professionals must be paid for their expertise because the cost of doing diagnostics is the most expensive service you have in your building. LISTEN HERE.
 
It is time to move from diagnostics to testing and analyzing. Every shop needs to build a premium product around testing and analyzing. You need to be known as the ‘we can fix anything right the first time shop’. Your motto: “We have the best technicians.” Your shops testing and analyzing skills is the premium product you sell and are known for in your marketplace. No need to go anywhere else. We do the research, test, analyze and discover what is wrong. We present the solution then you decide.
 
Marketing this premium product requires a strong testing/analyzing process that both the service advisor and technician are totally in agreement with. The benefits allow the SA to confidently sell testing and analyzing.
 
The diagnostician knows that the SA will sell the value and benefits to the customer because the process dictates the work to be done. A very strong discussion and powerful take-a-ways that will arrest the black hole in your business of profitable diagnostic time.

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PODCAST: Growth Strategy- Fleets

Fleet business can sustain your revenue during the up and down times of the year. Get started and be willing to change and adjust as you move along. These three shop owners agree that it may be time for you to ‘Get out of your comfort zone’ and jump into the fleet business. LISTEN HERE.
 
Learn from Tom Palermo from Preferred Automotive Specialists in Jenkintown, PA, John Constantin from Bison Fleet Specialists in Buffalo, NY and Bill Nalu from Interstate Auto Care in Madison Heights, MI.
 
We talk how to recruit fleet customers, obvious reasons to get into the fleet business, the how to deal with fleet managers and the challenges of implementing and growing fleet revenue.
 

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PODCAST: The Leadership Challenge

Tony Adams, Vice President of Operations at Weavers Auto Center in Shawnee, KS, has an inspiring story about change and leadership. Listening to stories like Tony’s, who has achieved success while toughing through challenges and learning from mistakes, can build strength in all who listen.  LISTEN HERE.
 
Tony admits to what all good leaders know; admit your mistakes, learn from them and move forward. It builds strong leadership. He shares his very transparent story. You’ll either relate to it or learn from it.
 
We will experience a story like Tony’s at least once in our lives. Never stop learning and build a fire under your team to serve the customer.

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